How do I purchase online?First, register an account with us. After registering, click on the products that you would like to purchase. Click on the Add to Cart button. After you have finished shopping, click on the check out button.
How can I check regarding my orders?
You can log into your account and check your order status. Alternatively, you can email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
with the assigned order id and we will get back to you as soon as we can.
Am I allowed to add items after I have made my order?
No, we do not encourage adding on of new items to your existing orders as to avoid any unnecessary confusion. Please kindly make a new order for your new items. Thanks
How do I collect the items when there is no one at home during the delivery?
If there is no one at home during the delivery, SingPost postman will slide a notification slip under your door so you can collect the item at your nearest post office.
Please note that if items are not claimed from the post office and returned back to us, redelivery charges apply again for resending. Thanks
How long do I need to wait to receive my order?
For customers in Singapore, the standard processing / fulfilment lead time depends on a case by case basis depending on the items availability. Once payment has been received, order will be processed and delivered within 3-4 working days. In some cases, delivery time might be delayed due to some unforeseen circumstances. We apologize for any inconvenience caused. For customers outside Singapore, upon receiving your payment, we will send out your items in about 5 - 7 working days time and tracking number will be provided. Delivery time will vary for different countries.
Apart from the price stated in the website, are there other charges?
All prices in the website are exclusive of shipment charges to the destination. Customers may contact us to find out more on the courier charges.
What are the different types of delivery?
For customers in Singapore, delivery can be made by parcel mail or self collection. For customers outside Singapore, delivery will be made only by courier service.
How do I make payment for my order?
For customers in Singapore, payment can be made by Internet Banking/ ATM fund transfer/ Cash on Delivery / Credit Card. Once payment has been received, your order will be processed. For customers outside Singapore, payment can be made by Western Union/ PayPal/ Telegraphic Transfer (TT) to our bank accounts. Our account details will be provided upon receiving your orders.
If items are defective, can I ask for a refund?
All goods sold are non-refundable but we can do a one to one exchange. Please refer to our policies for the exchange terms.
If I buy more, are there any discounts?
If customers would like to start their own business and buy our products at wholesale prices, they can email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
for more information.
How do I purchase online?First, register an account with us. After registering, click on the products that you would like to purchase. Click on the Add to Cart button. After you have finished shopping, click on the check out button.
How can I check regarding my orders?
You can log into your account and check your order status. Alternatively, you can email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
with the assigned order id and we will get back to you as soon as we can.
Am I allowed to add items after I have made my order?
No, we do not encourage adding on of new items to your existing orders as to avoid any unnecessary confusion. Please kindly make a new order for your new items. Thanks
How do I collect the items when there is no one at home during the delivery?
If there is no one at home during the delivery, SingPost postman will slide a notification slip under your door so you can collect the item at your nearest post office.
Please note that if items are not claimed from the post office and returned back to us, redelivery charges apply again for resending. Thanks
How long do I need to wait to receive my order?
For customers in Singapore, the standard processing / fulfilment lead time depends on a case by case basis depending on the items availability. Once payment has been received, order will be processed and delivered within 3-4 working days. In some cases, delivery time might be delayed due to some unforeseen circumstances. We apologize for any inconvenience caused. For customers outside Singapore, upon receiving your payment, we will send out your items in about 5 - 7 working days time and tracking number will be provided. Delivery time will vary for different countries.
Apart from the price stated in the website, are there other charges?
All prices in the website are exclusive of shipment charges to the destination. Customers may contact us to find out more on the courier charges.
What are the different types of delivery?
For customers in Singapore, delivery can be made by parcel mail or self collection. For customers outside Singapore, delivery will be made only by courier service.
How do I make payment for my order?
For customers in Singapore, payment can be made by Internet Banking/ ATM fund transfer/ Cash on Delivery / Credit Card. Once payment has been received, your order will be processed. For customers outside Singapore, payment can be made by Western Union/ PayPal/ Telegraphic Transfer (TT) to our bank accounts. Our account details will be provided upon receiving your orders.
If items are defective, can I ask for a refund?
All goods sold are non-refundable but we can do a one to one exchange. Please refer to our policies for the exchange terms.
If I buy more, are there any discounts?
If customers would like to start their own business and buy our products at wholesale prices, they can email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
for more information. |
